Privacy Policy
Last updated: March 25, 2026
1. Information We Collect
We may collect the following types of information:
- Personal data you provide: When you use our contact form, we collect the information you submit (such as name, email address, and message content).
- Usage data: We automatically collect certain information about your visit, including your IP address, browser type, pages viewed, time spent on pages, and referring website.
- Cookies: We use essential cookies for site functionality and optional analytics cookies. See Section 3 for details.
2. How We Use Your Information
- To provide and maintain our service
- To respond to your inquiries and contact form submissions
- To analyze site usage and improve our content
- To detect and prevent technical issues or abuse
3. Cookies and Tracking
We use the following types of cookies:
- Essential cookies: Required for the site to function properly (e.g., cookie consent preference).
- Analytics cookies: Help us understand how visitors interact with our site. We use privacy-focused analytics that do not track you across other websites.
You can manage cookie preferences through the cookie consent banner shown on your first visit, or by adjusting your browser settings.
4. Third-Party Services
We may use the following third-party services:
- Hosting provider: To serve our website content
- Analytics: Privacy-focused analytics to understand site usage
- Facebook Messenger: Our specialist chat service operates through Meta's Messenger platform, subject to Meta's privacy policy
5. Data Retention
We retain contact form submissions for up to 24 months to respond to and manage inquiries. Usage data and analytics are retained in aggregate form only. You may request deletion of your personal data at any time.
6. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at the email address listed below.
7. California Privacy Rights (CCPA)
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
8. Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For privacy-related inquiries, please contact us via our contact page.